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No, it is up
Operational · All systems operational
Components
- ElevenAPI · Other APIsOperational
- ElevenAPI · Speech to TextOperational
- ElevenAPI · Text to SpeechOperational
- ElevenAgents · ConversationsOperational
- ElevenAgents · IntegrationsOperational
- ElevenAgents · Other Agents APIsOperational
- ElevenAgents · QualityOperational
- ElevenAgents · RAGOperational
- ElevenAgents · TelephonyOperational
- ElevenAgents · UIOperational
- ElevenCreative · All featuresOperational
User reports
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ElevenLabs uptime, last 90 days
Each bar is one UTC day, coloured by the worst state we saw on the official status page.
Recent ElevenLabs incidents
ElevenCreative - Image & Video - Degraded performance · 30 Oct 2026, 09:19 UTC · 1 h 42 min · minor
resolved · 30 Oct 2026, 11:01 UTC
The issue affecting image and video generation, Flows, and MCP in ElevenCreative has been resolved. Generations are completing normally.
monitoring · 30 Oct 2026, 10:49 UTC
The elevated latency and timeouts affecting image and video generation, Flows, and MCP in ElevenCreative have improved. We are monitoring to confirm that generations are completing normally and will post an update once recovery is confirmed.
investigating · 30 Oct 2026, 09:04 UTC
We are investigating elevated latency and timeouts affecting image and video generation, Flows, and MCP in ElevenCreative. Some generations may get stuck or fail to complete. Our team is actively looking into the cause and will post updates as we learn more.
EU Agents disruption in SIP calls · 21 Oct 2026, 17:30 UTC · major
resolved · 6 Oct 2026, 12:51 UTC
The issue has been resolved. EU SIP services are operational and stable.
monitoring · 6 Oct 2026, 12:14 UTC
Error rates have returned to normal. We're currently monitoring the situation to confirm that the issue has been resolved
investigating · 6 Oct 2026, 12:04 UTC
We are currently still investigating. We will post updates here as soon as more information becomes available
investigating · 6 Oct 2026, 11:21 UTC
We are still investigating. We will continue posting updates as more information becomes available
investigating · 6 Oct 2026, 10:28 UTC
We're currently investigating disruptions in SIP calls in our EU residency.
Marketing website · 21 Oct 2026, 17:30 UTC
resolved · 3 Sept 2025, 18:44 UTC
Marketing website is live again. Web app and API remain unaffected.
monitoring · 3 Sept 2025, 18:15 UTC
The marketing website is live again. We are monitoring. The web app and API remain unaffected.
investigating · 3 Sept 2025, 17:39 UTC
We are having issues with our marketing website - our web app and API are unaffected.
Inbound Twilio calls experiencing intermittent connection failures · 21 Oct 2026, 17:30 UTC · minor
resolved · 18 Aug 2026, 12:43 UTC
Inbound calls are currently operational.
identified · 18 Aug 2026, 12:39 UTC
From ~07:00 UTC, a small percentage (<1%) of inbound Twilio calls failed to connect due to a configuration error on our side. Affected callers were unable to connect to an agent; outbound calls and other traffic were unaffected. The change has been rolled back and calls have been connecting normally since ~11:00 UTC. No customer action needed.
Claude MCP connection not working · 21 Oct 2026, 17:30 UTC · minor
resolved · 10 Sept 2026, 14:58 UTC
Our engineers have deployed a fix that has fully restored Claude MCP functionality.
identified · 10 Sept 2026, 01:28 UTC
We are currently working to release a targeted fix to restore functionality to the Claude MCP tool
investigating · 9 Sept 2026, 12:41 UTC
We are investigating an issue where the MCP connection is not working. Please note that this does not affect ElevenAgents, where everything is working correctly.
EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests · 21 Oct 2026, 17:30 UTC · minor
resolved · 4 Sept 2026, 12:12 UTC
The issue has been resolved, everything is back at normal.
monitoring · 4 Sept 2026, 12:07 UTC
We have released a fix, the error rate is back at zero. We are monitoring the situation.
investigating · 4 Sept 2026, 11:41 UTC
We're investigating a latency increase on the EU Residency server for Speech-to-Text models, affecting a small subset of requests.
[Isolated environments] Issue with voices on EU and India Residency environments · 21 Oct 2026, 17:30 UTC · major
resolved · 31 Oct 2025, 07:07 UTC
The issue with the Isolated Environments has been resolved after we released a fix. The incident was caused by a change made to how we cache Voice Library voices in data residency environments. The issue only surfaced gradually hours after we released it as the cache for these voices were getting invalidated.
monitoring · 31 Oct 2025, 06:37 UTC
We have released a fix, and the error rate is decreasing. We are monitoring the performance.
investigating · 31 Oct 2025, 05:27 UTC
We are investigating an issue with adding/missing voices in the EU and India Residency Environments. THe
Increased Rate of LLM Failure Errors on Agent Platform Calls · 21 Oct 2026, 17:30 UTC · minor
resolved · 13 Jan 2026, 07:00 UTC
Remediation measures have been fully rolled out, restoring failure rates to baseline. The root cause has been addressed, and the issue is now fully resolved.
monitoring · 10 Jan 2026, 07:51 UTC
Remediation measures have rolled out and instances of failures have returned to baseline. We are continuing to investigate further measures that may be necessary to completely mitigate the core issue.
identified · 10 Jan 2026, 06:17 UTC
Some Agent Platform conversations utilizing RAG are currently affected by RAG latency increases, in some cases resulting in slower RAG performance or intermittent call failures. Our team is currently working to resolve this.
monitoring · 9 Jan 2026, 17:19 UTC
We have identified the direct cause of the RAG failures, and are monitoring performance. At the moment, instances of call failures have returned to baseline. We are investigating further measures that may be necessary to completely mitigate the core issue.
investigating · 9 Jan 2026, 16:36 UTC
Some Agent Platform conversations utilizing RAG are currently affected by RAG latency increases, in some cases resulting in slower RAG performance or intermittent call failures. Our team is currently working to resolve this.
Instant Voice Clone creation failures · 21 Oct 2026, 17:30 UTC · minor
resolved · 13 Oct 2026, 03:25 UTC
Between 03:25 and 04:44 UTC on October 13, 2026, some requests to create an Instant Voice Clone failed with an error. This affected the Voice Lab in the app and the Voices API endpoint (POST /v1/voices/add), when background noise removal was turned on. Clones created without background noise removal weren’t affected.
Request failures with the V3 model · 21 Oct 2026, 17:30 UTC · major
resolved · 20 Jan 2026, 11:35 UTC
The issue has been completely resolved, and the requests with the v3 model are being processed.
investigating · 20 Jan 2026, 11:04 UTC
We are currently investigating an issue causing request failures with the v3 model. This only affects the v3 model.
Payment Issues · 21 Oct 2026, 17:30 UTC · minor
resolved · 22 Apr 2026, 15:39 UTC
We have confirmed full issue resolution.
monitoring · 22 Apr 2026, 15:11 UTC
We have identified the root cause: A misconfiguration in our billing system caused provisioning of subscriptions to be delayed. Errors remain at baseline. We are continuing our work to ensure the root cause is fully addressed to maintain future system integrity.
monitoring · 22 Apr 2026, 15:01 UTC
As of 14:55 UTC, we have observed error rates return to baseline, and are continuing to investigate the root cause.
investigating · 22 Apr 2026, 14:50 UTC
We are currently investigating evidence of issues related to payment-processing. We will publish further details when the problem's scope and impact are clear.
EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server · 21 Oct 2026, 17:30 UTC · major
resolved · 15 May 2026, 09:42 UTC
The issue has been resolved. We will publish a public write-up on this status page once the investigation is completed.
monitoring · 15 May 2026, 09:30 UTC
We have released an update, and the error rate is back to normal. We are currently monitoring the situation.
investigating · 15 May 2026, 09:12 UTC
We are currently investigating an issue with the Agents platform, TTS and Scribe in the EU residency server.
Agent SIP Conversation Disruption · 21 Oct 2026, 17:30 UTC · major
resolved · 8 Oct 2026, 15:43 UTC
We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclusion.
investigating · 8 Oct 2026, 15:00 UTC
We are currently investigating an issue causing call failures in Agent conversations using SIP. Non-SIP Agent conversations are unaffected.
Some TTS requests seeing increased latency · 21 Oct 2026, 17:30 UTC · minor
resolved · 19 Feb 2025, 19:34 UTC
Incident Resolved
identified · 19 Feb 2025, 19:10 UTC
Some TTS requests using our TurboV2 model are seeing an increase in latency.
Elevated error rate for Eleven Multilingual v2 model · 21 Oct 2026, 17:30 UTC · minor
resolved · 4 Dec 2024, 18:23 UTC
This incident has been resolved.
monitoring · 4 Dec 2024, 17:41 UTC
A fix has been implemented and we are monitoring the results.
identified · 4 Dec 2024, 16:56 UTC
We've identified an infrastructure issue which is causing elevated error rate for the Eleven Multilingual v2 model and are working on a solution.
ElevenLabs is listed under Model makers. Status data comes from the official status page and is checked every 2 minutes.All AI service statuses