Is Gladia down right now?
No, it is up
Operational · All systems operational
Components
- Application · WebsiteOperational
- Application · PlaygroundOperational
- Application · APIOperational
- Application · Add-onsOperational
- Pre-Recorded · Pre-Recorded v2Operational
- Pre-Recorded · WebhooksOperational
- Pre-Recorded · CallbacksOperational
- Real-Time · Real-Time v1Operational
- Real-Time · Real-Time v2Operational
User reports
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Gladia uptime, last 90 days
Each bar is one UTC day, coloured by the worst state we saw on the official status page.
Recent Gladia incidents
[Europe] Pre-Recorded is in a degraded state · 7 Oct 2026, 13:00 UTC · 1 h 16 min · critical
resolved · 7 Oct 2026, 14:17 UTC
Fully recovered. Back to normal operation.
monitoring · 7 Oct 2026, 14:04 UTC
Most of the backlog is cleared. We’re temporarily raising the rate limit to drain the rest as fast as possible. Expect normal operation again in a few minutes.
investigating · 7 Oct 2026, 13:25 UTC
Service is coming back online, expect some latency while we process accumulated requests
investigating · 7 Oct 2026, 13:16 UTC
<https://public-cloud.status-ovhcloud.com/incidents/kdqq2smzfd4t>
investigating · 7 Oct 2026, 13:00 UTC
Service is unhealthy
[Europe] Pre-Recorded is in a degraded state · 4 Oct 2026, 11:00 UTC · 26 min · minor
resolved · 4 Oct 2026, 11:26 UTC
This incident has been resolved.
investigating · 4 Oct 2026, 11:00 UTC
Service is unhealthy
[Europe] Pre-Recorded is in degraded state · 3 Oct 2026, 09:26 UTC · 19 min · minor
resolved · 3 Oct 2026, 09:45 UTC
Operations are back to normal
monitoring · 3 Oct 2026, 09:37 UTC
Pre-recorded is recovering.
identified · 3 Oct 2026, 09:26 UTC
Pre-recorded jobs may be delayed
[Europe] Add-ons is in a degraded state · 28 Sept 2026, 13:42 UTC · 2 min · minor
resolved · 28 Sept 2026, 13:45 UTC
This incident has been resolved.
investigating · 28 Sept 2026, 13:42 UTC
Service is unhealthy
Real-time and Pre-recorded is having issue · 23 Sept 2026, 14:14 UTC · 1 h 33 min · minor
resolved · 23 Sept 2026, 15:47 UTC
The network issue reported by our provider has been resolved, and the platform is stable again. We scaled processing capacity to clear the backlog accumulated during the incident, and the queue is now fully drained. Pre-recorded processing times have returned to an average of around 15 seconds. Real-Time is stable.
monitoring · 23 Sept 2026, 14:53 UTC
The underlying issue has been mitigated and the platform is stable again. Pre-recorded transcriptions are still taking around 6 minutes on average as we work through the backlog accumulated during the incident. We are monitoring closely and will share another update once processing times return to normal.
identified · 23 Sept 2026, 14:36 UTC
Network issue affecting Pre-recorded and Real Time. Transcription processing is slower than usual, and file uploads may also be affected. Our team is actively working on a resolution. We will share another update as soon as more information is available.
identified · 23 Sept 2026, 14:35 UTC
Network issue affecting Pre-recorded and Real Time. Transcription processing is slower than usual, and file uploads may also be affected. Our team is actively working on a resolution. We will share another update as soon as more information is available.
investigating · 23 Sept 2026, 14:24 UTC
Investigating source of the issue
investigating · 23 Sept 2026, 14:14 UTC
Another network incident is affecting our production
Global Incident - Pre-Recorded / Real-Time · 23 Sept 2026, 07:05 UTC · 1 h 4 min · critical
resolved · 23 Sept 2026, 08:10 UTC
All services have returned to normal operation. The provider-side network issue is resolved. New jobs are processing normally, and the remaining Pre-Recorded backlog from this morning has been cleared. We consider this incident resolved. Thank you for your patience.
monitoring · 23 Sept 2026, 07:33 UTC
Update : service recovering Situation returning to normal. New Pre-Recorded jobs process normally. Jobs from 08:55–09:34 UTC+2 are processed with delay.
investigating · 23 Sept 2026, 07:14 UTC
Still Investigating source of the issue.
investigating · 23 Sept 2026, 07:05 UTC
Investigating source of the issue
Real Time outage · 22 Sept 2026, 17:56 UTC · 2 min · critical
resolved · 22 Sept 2026, 17:58 UTC
Incident is resolved
investigating · 22 Sept 2026, 17:56 UTC
We experienced networking issues affecting Pre-recorded and Real time APIs.
Timeouts · 22 Sept 2026, 17:34 UTC · 20 min
resolved · 22 Sept 2026, 17:54 UTC
Incident is resolved
monitoring · 22 Sept 2026, 17:53 UTC
Incident is resolved. We experienced some network issues affecting Real Time.
investigating · 22 Sept 2026, 17:34 UTC
We are experiencing timeouts
[Europe] Add-ons is in a degraded state · 22 Sept 2026, 10:22 UTC · 5 min · minor
resolved · 22 Sept 2026, 10:26 UTC
This incident has been resolved.
investigating · 22 Sept 2026, 10:22 UTC
Service is unhealthy
[Europe] API is in a degraded state · 21 Sept 2026, 10:01 UTC · 2 h 7 min · minor
resolved · 21 Sept 2026, 12:08 UTC
This incident has been resolved.
monitoring · 21 Sept 2026, 10:37 UTC
Service is back to normal, monitoring
investigating · 21 Sept 2026, 10:01 UTC
Service is unhealthy
[Europe] API is in a degraded state · 14 Sept 2026, 09:07 UTC · 7 h 31 min · minor
resolved · 15 Sept 2026, 22:38 UTC
Processing queues are empty and pre-recorded transcription processing times are back to normal. Real-time and live streaming sessions are operating normally. During this incident, some customers experienced elevated error rates, timeouts, and degraded processing times on pre-recorded, real-time, and live streaming endpoints. A detailed post-mortem will be shared in the coming days. We sincerely apologize for the disruption and thank you for your patience.
monitoring · 15 Sept 2026, 13:58 UTC
We are still facing performance issues due to reduced infrastructure capacity, average processing times have degraded. Across all accounts, average turnaround is currently around 28 minutes. Actual times still vary by account depending on your current transcription queue and your concurrent processing limit. All transcriptions are still being processed. Some may simply complete more slowly than usual. Our teams continue to work on restoring full capacity.
monitoring · 15 Sept 2026, 13:13 UTC
We are still facing performance issues due to reduced infrastructure capacity, but average processing times have improved. Across all accounts, average turnaround is currently around 12 minutes. Actual times still vary by account depending on your current transcription queue and your concurrent processing limit. All transcriptions are still being processed. Some may simply complete more slowly than usual. Our teams continue to work on restoring full capacity.
monitoring · 15 Sept 2026, 11:51 UTC
We are still facing performance issues due to reduced infrastructure capacity. Processing times vary by account: they depend on your current transcription queue and your concurrent processing limit. Across all accounts, average turnaround is currently around 22 minutes. All transcriptions are still being processed and are not lost. Some may simply complete more slowly than usual. Our teams continue to work on restoring full capacity.
monitoring · 15 Sept 2026, 10:09 UTC
We are still facing performance issues, requests might take a few minutes to be processed.
resolved · 14 Sept 2026, 16:38 UTC
Incident is now resolved. The average transcription time is less than 1 minute
monitoring · 14 Sept 2026, 15:01 UTC
Uploads are working normally again. Processing capacity is still reduced while we clear the backlog from earlier today. Expect around **3 minutes** for new jobs during peak periods, and longer (up to about **20 minutes**) if you have a high volume waiting in the queue. We are continuing to improve capacity and will update again as times return to normal.
monitoring · 14 Sept 2026, 13:02 UTC
The network issue is now fully resolved. Uploads and API submissions should work normally again. We are still clearing the backlog that built up during the disruption, and we are working to catch up. New jobs are typically completing in around **5 minutes**. Jobs that were already waiting, or accounts with a large queue, can still see longer processing times until that backlog drains. We will keep monitoring and share another update as processing returns to normal.
[Europe] Pre-Recorded is in a degraded state · 10 Sept 2026, 09:21 UTC · 6 h 45 min · minor
resolved · 10 Sept 2026, 16:06 UTC
This issue has been resolved. Pre-recorded transcription processing times have improved further and are now averaging below 4 minutes and are back to normal.
monitoring · 10 Sept 2026, 12:25 UTC
We have restored our GPU capacity. Due to the earlier incident and ongoing high traffic, pre-recorded transcription processing times remain longer than usual. We continue to monitor the situation closely.
monitoring · 10 Sept 2026, 10:56 UTC
Pre-recorded transcription processing times have come down to around 5 minutes on average and are returning to normal. We are monitoring the situation.
investigating · 10 Sept 2026, 10:18 UTC
Pre-recorded transcription is taking longer than usual. Average processing time is currently around 6 minutes. Investigation ongoing.
investigating · 10 Sept 2026, 09:21 UTC
Service is unhealthy
[Europe] Real Time V2 degraded state · 2 Sept 2026, 07:29 UTC · minor
resolved · 2 Sept 2026, 06:55 UTC
Service has been restored. Pre-recorded transcription was largely unaffected.
identified · 2 Sept 2026, 06:30 UTC
Real-time API v2 is experiencing intermittent availability and connection failures.
Gladia is listed under Model makers. Status data comes from the official status page and is checked every 5 minutes.All AI service statuses