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Operational · All systems operational
Components
- WebsiteOperational
- AppOperational
- ComputerOperational
- APIOperational
User reports
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Perplexity uptime, last 90 days
Each bar is one UTC day, coloured by the worst state we saw on the official status page.
Recent Perplexity incidents
Elevated API errors and timeouts · 9 Oct 2026, 22:38 UTC · 37 min · minor
resolved · 9 Oct 2026, 23:15 UTC
The issue affecting the Website, App, and Computer has been resolved. All services are operational. The API remained operational throughout this incident.
monitoring · 9 Oct 2026, 23:10 UTC
Correction to our previous updates: we do not believe the API was affected by this incident and it remains operational.
monitoring · 9 Oct 2026, 23:01 UTC
The issue causing elevated API errors and timeouts has been mitigated.
investigating · 9 Oct 2026, 22:38 UTC
Users may experience errors or timeouts when making API requests. We are investigating elevated API errors and timeouts.
Issue with usage based billing · 7 Sept 2026, 22:52 UTC · critical
resolved · 3 Sept 2026, 21:10 UTC
This incident has been resolved.
monitoring · 3 Sept 2026, 20:44 UTC
We implemented a fix and are currently monitoring the result.
investigating · 3 Sept 2026, 20:30 UTC
Computer is degraded. It is reporting insufficient credits wrongfully
We have identified few connectors that are impacting users. · 7 Sept 2026, 22:52 UTC · major
resolved · 5 Sept 2026, 07:09 UTC
This incident has been resolved.
monitoring · 5 Sept 2026, 06:52 UTC
We have mitigated the issue and are monitoring impacted connectors for recovery.
identified · 5 Sept 2026, 04:50 UTC
We are continuing to work on a fix for this incident.
Computer Tasks Degraded · 31 Aug 2026, 23:50 UTC · 16 min
resolved · 1 Sept 2026, 00:06 UTC
This incident has been resolved.
monitoring · 31 Aug 2026, 23:53 UTC
Rollback completed and we are monitoring the health of Computer tasks.
identified · 31 Aug 2026, 23:42 UTC
We have identified the root cause and rolled back.
investigating · 31 Aug 2026, 23:33 UTC
We have identified some degradation in Computer tasks and investigating the root cause.
Computer Sandbox Errors · 24 Aug 2026, 23:39 UTC · minor
resolved · 14 Aug 2026, 11:43 UTC
This incident has been resolved.
investigating · 14 Aug 2026, 10:46 UTC
We are currently investigating this incident.
Investigating API issue · 24 Aug 2026, 23:39 UTC · critical
resolved · 13 Aug 2026, 01:49 UTC
This incident has been resolved.
monitoring · 13 Aug 2026, 01:43 UTC
We identified the problematic deploy and rolled back the service.
investigating · 13 Aug 2026, 00:45 UTC
We are currently investigating this incident.
Computer Sandbox Issue · 24 Aug 2026, 23:39 UTC · minor
resolved · 6 Aug 2026, 18:03 UTC
This incident has been resolved.
monitoring · 6 Aug 2026, 16:40 UTC
We have mitigated the issue and are repairing impacted instances.
identified · 6 Aug 2026, 15:15 UTC
We are continuing to work on a fix for this incident.
investigating · 6 Aug 2026, 14:30 UTC
We are currently investigating this incident.
Computer sandbox issues · 24 Aug 2026, 23:39 UTC · critical
resolved · 23 Jul 2026, 18:14 UTC
This incident has been resolved.
monitoring · 23 Jul 2026, 17:50 UTC
We have identified the problem and have rolled back the impacted services.
investigating · 23 Jul 2026, 17:48 UTC
We are currently investigating this incident.
Computer Sandbox Issue · 24 Aug 2026, 23:39 UTC · major
resolved · 2 Jul 2026, 20:10 UTC
This incident has been resolved.
monitoring · 2 Jul 2026, 20:01 UTC
We implemented a fix and are currently monitoring the result.
investigating · 2 Jul 2026, 18:30 UTC
We are currently investigating this incident.
Computer Sandbox Issue · 24 Aug 2026, 23:39 UTC · critical
resolved · 30 Jun 2026, 23:46 UTC
This incident has been resolved.
monitoring · 30 Jun 2026, 22:52 UTC
We implemented a fix and are currently monitoring the result.
investigating · 30 Jun 2026, 21:39 UTC
The team has implemented a fix and are continuing to monitor recovery.
Connector connectivity issues · 24 Aug 2026, 23:39 UTC · major
resolved · 5 Jun 2026, 01:40 UTC
This incident has been resolved.
monitoring · 5 Jun 2026, 01:00 UTC
Connectors are recovering and getting back to normal for all users.
investigating · 4 Jun 2026, 21:10 UTC
We have identified connector issues that are currently impacting users.
Perplexity Website and API incident · 24 Aug 2026, 23:39 UTC · minor
resolved · 8 May 2026, 04:19 UTC
This incident has been resolved.
identified · 8 May 2026, 02:10 UTC
We are continuing to work on a fix for this incident.
resolved · 8 May 2026, 01:59 UTC
This incident has been resolved.
identified · 8 May 2026, 00:30 UTC
We’ve identified the root cause in the underlying AWS infrastructure. We’re actively working with the AWS team to mitigate the issue and fully restore the service.
investigating · 8 May 2026, 00:20 UTC
A small percentage of our users may experience instability while using Perplexity Website and products. We're investigating the incident.
An issue affecting the stability of the website has been detected · 24 Aug 2026, 23:39 UTC · major
resolved · 5 Feb 2026, 22:36 UTC
This incident has been resolved.
investigating · 5 Feb 2026, 22:18 UTC
We are investigating elevated error rates on the Perplexity website.
Sonar API incident · 24 Aug 2026, 23:39 UTC · critical
resolved · 16 Feb 2026, 22:27 UTC
This incident has been resolved.
monitoring · 16 Feb 2026, 22:14 UTC
Sonar API is recovering. We'll continue monitoring the service and its health.
identified · 16 Feb 2026, 21:48 UTC
We have identified the root cause and working on the mitigation.
investigating · 16 Feb 2026, 21:35 UTC
We are currently investigating this incident affecting Sonar API.
Service outage · 24 Aug 2026, 23:39 UTC · critical
resolved · 5 Dec 2025, 09:41 UTC
This incident has been resolved.
monitoring · 5 Dec 2025, 09:23 UTC
The service is recovering and we are monitoring; the outage was caused by an underlying service provider issue.
investigating · 5 Dec 2025, 09:06 UTC
We are currently investigating this incident.
Perplexity is listed under AI apps. Status data comes from the official status page and is checked every 2 minutes.All AI service statuses