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Operational · All Systems Operational
Active incidents
RT SaaS EU - Session concurrency values maintenance
verifying · 3 Nov 2026, 10:29 UTC
Maintenance was successfully completed at 20:11 UTC on 2nd November 2026. Some customers may still experience usage values lower than true concurrency until 4th November 2026 20:00 UTC.
in_progress · 2 Nov 2026, 20:00 UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
scheduled · 2 Nov 2026, 19:00 UTC
Maintenance will begin as scheduled in 60 minutes.
scheduled · 30 Oct 2026, 12:04 UTC
Scheduled maintenance: RT SaaS EU - session concurrency values When: 2nd November 2026 20:00 UTC to 4th November 2026 20:00 UTC The usage value in the Info message (type: concurrent_session_usage) sent by the Realtime (RT) SaaS API may show a number lower than your true concurrency during this maintenance window. This is while we migrate the infrastructure that tracks concurrent session usage for the RT SaaS API. What this means for you: - Your quota limits and the number of concurrent sessions you can open are unchanged - Your quota headroom is unaffected, so you will not unexpectedly receive quota errors - There will be no disruption to general RT SaaS service or availability. This will only affect session concurrency values from the API. - No action is required on your end Reported usage will be accurate again after the maintenance window.
Official update from status.speechmatics.com
Components
- Batch SaaS - EU · Batch SaaS - EU1Operational
- Batch SaaS - US · Batch SaaS - US1Operational
- Batch SaaS - AU · Batch SaaS - AUOperational
- Batch SaaS - EU · Batch SaaS - EU2Operational
- Batch SaaS - US · Batch SaaS - US2Operational
- Docs (docs.speechmatics.com)Operational
- Portal (portal.speechmatics.com)Operational
- Docker and Helm Registry (speechmaticspublic.azurecr.io)Operational
- Appliance Licensing ServiceOperational
- Realtime SaaS - USOperational
- Realtime SaaS - EUOperational
- Management Platform (mp.speechmatics.com)Operational
- Usage Reporting (usage.speechmatics.com)Operational
User reports
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Speechmatics uptime, last 90 days
Each bar is one UTC day, coloured by the worst state we saw on the official status page.
Recent Speechmatics incidents
RT SaaS USA - SSL connection errors · 10 Sept 2026, 20:33 UTC · 2 h 4 min · major
resolved · 10 Sept 2026, 22:37 UTC
This incident has been resolved.
monitoring · 10 Sept 2026, 22:17 UTC
A fix has been implemented and we are monitoring the results.
identified · 10 Sept 2026, 21:33 UTC
We are currently rolling out a fix and expected to complete in less than 30 minutes.
identified · 10 Sept 2026, 20:33 UTC
We have identified an issue affecting a subset of customers attempting to open RT sessions, resulting in secure connection (SSL/TLS) errors. Our team is actively working on a fix and we will provide a further update as soon as it is deployed.
RT SaaS - Users experiencing 4003 errors · 4 Sept 2026, 20:52 UTC · 38 min · critical
resolved · 4 Sept 2026, 21:29 UTC
This incident has been resolved.
monitoring · 4 Sept 2026, 20:58 UTC
A fix has been implemented and we are monitoring the results.
identified · 4 Sept 2026, 20:54 UTC
The issue has been identified and a fix is being implemented.
investigating · 4 Sept 2026, 20:52 UTC
We’re currently experiencing a partial outage in our RT SaaS region EU and USA and the users experiencing 4003 error. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.
Batch SaaS EU1/US1/US2 - Degraded performance · 19 Aug 2026, 16:21 UTC · minor
resolved · 19 Aug 2026, 15:30 UTC
We have identified an issue that caused a subset of customer jobs to fail or process more slowly in Batch SaaS EU1, US1 and US2 between 15:38 to 16:34 BST. This issue has been resolved and we have restored the service to normal performance levels. We apologise for any inconvenience.
Batch SaaS AU - Partial Degradation · 10 Aug 2026, 16:33 UTC · minor
resolved · 10 Aug 2026, 15:00 UTC
We identified an issue that caused degraded performance in our Batch SaaS AU region between 14:00 - 16:00 UTC. Customers may see delays processing some of the jobs. Our team has restored service to normal performance levels. We apologise for any inconvenience.
Speechmatics is listed under Model makers. Status data comes from the official status page and is checked every 5 minutes.All AI service statuses