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Operational · All systems operational
Components
All 30 components operational.
Show all 30 components
- Vapi APIOperational
- OpenAIOperational
- Vapi API [Weekly]Operational
- AnthropicUnknown
- Vapi DashboardOperational
- Google GeminiUnknown
- Vapi WebsiteOperational
- Daily.coOperational
- Vapi DocsOperational
- CartesiaOperational
- Vapi AuthOperational
- DeepgramOperational
- Vapi ChatOperational
- ElevenLabsOperational
- Vapi SIPOperational
- GladiaUnknown
- Vapi Numbers InboundOperational
- SonioxOperational
- Vapi Numbers OutboundOperational
- SIP InboundOperational
- SIP OutboundOperational
- Twilio InboundOperational
- Twilio OutboundOperational
- Telnyx InboundOperational
- Telnyx OutboundOperational
- Vonage InboundOperational
- Vonage OutboundOperational
- Vapi Call LogsOperational
- Vapi EU APIOperational
- Vapi EU SIPOperational
User reports
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Vapi uptime, last 90 days
Each bar is one UTC day, coloured by the worst state we saw on the official status page.
Scheduled maintenance
- SIP Infrastructure Scheduled Maintenance · starts 8 Nov 2026, 05:00 UTC
Recent Vapi incidents
Cert renewal for Australia SIP Infra · 20 Oct 2026, 09:00 UTC · 8 min · maintenance
resolved · 20 Oct 2026, 09:07 UTC
Australia SBC was rebooted successfully with less than a minute of interruption.
resolved · 20 Oct 2026, 09:07 UTC
Maintenance ended
resolved · 20 Oct 2026, 09:00 UTC
Calls will be disrupted for approximately 5 minutes due to an SBC restart. We will monitor calls once the server is restarted.
US SIP Infrastructure maintenance · 20 Oct 2026, 04:00 UTC · 15 min · maintenance
resolved · 20 Oct 2026, 04:15 UTC
SIP maintenance complete with limited to no impact on calls. We will continue to monitor for the next two hours to confirm.
resolved · 20 Oct 2026, 04:15 UTC
Maintenance ended
resolved · 20 Oct 2026, 04:00 UTC
We will be installing SIP monitoring probes to the SIP infrastructure which will disrupt in progress calls for 5 minutes.
Upgrade to SIP infrastructure · 19 Oct 2026, 04:00 UTC · 1 h · maintenance
resolved · 19 Oct 2026, 05:00 UTC
Maintenance ended
resolved · 19 Oct 2026, 04:00 UTC
We will be updating servers to increase resiliency. During this maintenance period, some in-progress calls may be disrupted. However new calls will still be answered.
Dashboard is unavailable · 16 Oct 2026, 14:12 UTC · 49 min · minor
resolved · 16 Oct 2026, 15:01 UTC
The issue is resolved and all services have returned to normal.
resolved · 16 Oct 2026, 14:41 UTC
We've found the root cause and starting to see recovery. Daily API success rate is increasing and dashboard is loading. We will continue to monitor.
resolved · 16 Oct 2026, 14:35 UTC
We have identified the impact is specific to API on Daily. Call creation is a separate service which is not impacted.
resolved · 16 Oct 2026, 14:12 UTC
Vapi dashboard is currently not loading. We are investigating the incident and affected services.
Database maintenance · 14 Oct 2026, 04:00 UTC · 2 h · maintenance
resolved · 14 Oct 2026, 06:00 UTC
Maintenance ended
resolved · 14 Oct 2026, 04:00 UTC
We're doing scheduled maintenance on part of our database infrastructure. What to expect: Calls, API reads, and the dashboard will keep working normally. Some write operations may briefly fail or slow down during the window. This mainly affects campaigns, chat, and test suites. Action needed: None. If a request fails during the window, retry it. Clients that already retry failed requests should see little or no impact.
Emergency maintenance on SIP monitoring server, US region · 13 Oct 2026, 04:00 UTC · 25 min · maintenance
resolved · 13 Oct 2026, 04:25 UTC
The monitoring server was successfully upgraded. We will continue to monitor. PCAP files are available for registered calls.
resolved · 13 Oct 2026, 04:25 UTC
Maintenance ended
resolved · 13 Oct 2026, 04:00 UTC
We are doing an emergency upgrade to add capacity for the SIP monitoring server. During the period PCAP files will not be saved.
docs.vapi.ai is unavailable · 12 Oct 2026, 17:54 UTC · 9 min · minor
resolved · 12 Oct 2026, 18:03 UTC
The issue has been resolved upstream and documentation is available once again, we'll continue monitoring to ensure stability.
resolved · 12 Oct 2026, 17:54 UTC
Our documentation is unavailable due to an upstream outage, we're tracking status closely ([Fern](https://status.buildwithfern.com/) -> [Vercel](https://www.vercel-status.com/) -> [GitHub](https://www.githubstatus.com/)) and will notify once service is restored
Emergency maintenance on SIP outbound dialing infrastructure, US region · 12 Oct 2026, 04:00 UTC · 26 min · maintenance
resolved · 12 Oct 2026, 04:25 UTC
Outbound API server upgrade was successful. Outbound call is operational. We will continue to monitor for the next 2 hours.
resolved · 12 Oct 2026, 04:25 UTC
Maintenance ended
resolved · 12 Oct 2026, 04:00 UTC
We will be upgrading the API server related to outbound calling. Outbound calling will be unavailable for approximately 30 minutes for new outbound call requests. We will validate for the remainder of the window to confirm calls are connecting normally, and update this page when connectivity returns and maintenance is complete.
SIP Infrastructure Maintenance · 11 Oct 2026, 04:00 UTC · 15 min · maintenance
resolved · 11 Oct 2026, 04:15 UTC
Maintenance ended
resolved · 11 Oct 2026, 04:00 UTC
We will be performing scheduled maintenance on the SIP infrastructure to ensure performance and reliability. Connected calls may be interrupted for 5-10 minutes. However, the platform will be able to take new calls throughout the maintenance period.
Reactive maintenance on SIP outbound dialing infrastructure, US region · 10 Oct 2026, 04:00 UTC · 15 min · maintenance
resolved · 10 Oct 2026, 04:15 UTC
Upgrade was successful. The API was unavailable for approximately one minute and is successfully sending outbound calls. Will continue to monitor health for the next 2 hours.
resolved · 10 Oct 2026, 04:15 UTC
Maintenance ended
resolved · 10 Oct 2026, 04:00 UTC
What is affected: Outbound calling When: Tonight, Friday, October 9, 21:00–21:15 PT (04:00–04:15 UTC, October 10). What to expect: Non-Campaign Outbound calls may briefly stall or fail to connect during the patch over a 5-10 minute period. We will validate the remainder of the window to confirm calls connect normally, and update this page when connectivity returns and maintenance is complete. Action needed: None.
BYO SIP Registration · 9 Oct 2026, 04:00 UTC · 15 min · maintenance
resolved · 9 Oct 2026, 04:15 UTC
Maintenance ended. BYO SIP trunk registration has been restored.
resolved · 9 Oct 2026, 04:00 UTC
Users report error when registering BYO SIP trunk. A recent upgrade depreciated the functionality. Applying a vendor software update to re-enable the functionality.
Degraded performance: SIP BYO trunk creation · 8 Oct 2026, 18:27 UTC · 20 h 20 min · minor
resolved · 9 Oct 2026, 14:47 UTC
BYO SIP registration has been re-enabled during scheduled maintenanc and we were able to successfully place outbound calls
resolved · 8 Oct 2026, 20:08 UTC
Cause Identified: applying a vendor software update to re-enable the functionality. The patch will be deployed during the dedicated maintenance window 21:00–21:15 PT on October 8 (04:00–04:15 UTC on October 9).
resolved · 8 Oct 2026, 18:57 UTC
We're continuing to investigate failures when creating BYO SIP trunks. Next update within 30 minutes, or sooner if the status changes.
resolved · 8 Oct 2026, 18:27 UTC
We're seeing failures when creating BYO SIP trunks. Existing trunks and calls on them aren't affected. Our team is actively investigating and we'll post an update as soon as we have more information.
Scheduled maintenance on SIP outbound dialing infrastructure, US region · 8 Oct 2026, 04:00 UTC · 11 min · maintenance
resolved · 8 Oct 2026, 04:10 UTC
The patch to the outbound server was applied and tested in approximately 5 minutes with no downtime. We will continue monitoring over the next few hours.
resolved · 8 Oct 2026, 04:10 UTC
Maintenance ended
resolved · 8 Oct 2026, 04:00 UTC
Status: Scheduled What is affected: We will apply a software patch to the web server/API that controls outbound dialing through our US SIP infrastructure. When: Tonight, Wednesday, October 7, 21:00–21:15 PT (04:00–04:15 UTC, Thursday, October 8). What to expect: Non-Campaign Outbound calls may briefly stall or fail to connect during the patch over a 5-10 minute period. We will validate for the remainder of the window to confirm calls are connecting normally and update this page when connectivity returns and maintenance is complete. Action needed: None.
Reactive maintenance on SIP outbound dialing infrastructure, US region · 7 Oct 2026, 04:00 UTC · 32 min · maintenance
resolved · 7 Oct 2026, 04:32 UTC
Maintenance was successfully complete. We verified that all servers are operating normally.
resolved · 7 Oct 2026, 04:32 UTC
Maintenance ended
resolved · 7 Oct 2026, 04:00 UTC
This maintenance period is a reactive patch, as our SIP infrastructure provider will upgrade the web server/API that controls outbound dialing to remediate the root cause of today's incident. Inbound calls are not affected. When: Tuesday, October 6, 21:00–21:15 PT (04:00–04:00 UTC, Oct 7) What to expect: This work is not expected to be customer-impacting or noticeable. Outbound calls may briefly stall during the window; any impact should last less than 15 minutes. Action needed: None
SIP Server downtime · 6 Oct 2026, 21:04 UTC · 3 h 5 min · minor
resolved · 7 Oct 2026, 00:09 UTC
There will be reactive maintenance on SIP outbound dialing infrastructure, US region Status: Scheduled What is affected: Our SIP infrastructure provider will upgrade the web server/API that controls outbound dialing, as part of remediating the root cause of today's incident. Inbound calls are not affected. When: Tuesday, October 6, 21:00–21:15 PT (04:00–04:15 UTC, Oct 7) What to expect: This work is not expected to be customer-impacting or noticeable. Outbound calls may briefly stall during the window; any impact should last less than 10 minutes. Action needed: None
resolved · 6 Oct 2026, 21:29 UTC
The root cause has been identified, and the issue has been resolved, with downtime experienced between 1:55 and ending at 2:07
resolved · 6 Oct 2026, 21:04 UTC
Outbound SIP Server downtime from 1:55 to 2:07, impacting outbound calls and call transfers. Currently seeing recovery, and the team is monitoring closely.
Vapi is listed under Dev tools. Status data comes from the official status page and is checked every 5 minutes.All AI service statuses