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Operational · All Systems Operational
Active incidents
Seedance video generations failing or delayed
monitoring · 4 Nov 2026, 00:21 UTC
A fix has been implemented and we are monitoring the results.
investigating · 3 Nov 2026, 23:55 UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
investigating · 3 Nov 2026, 23:49 UTC
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
Official update from status.runwayml.com
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Runway uptime, last 90 days
Each bar is one UTC day, coloured by the worst state we saw on the official status page.
Recent Runway incidents
Kling video generations failing or delayed · 2 Nov 2026, 16:53 UTC · 8 h 7 min · minor
resolved · 3 Nov 2026, 00:59 UTC
This incident has now been resolved.
monitoring · 2 Nov 2026, 22:17 UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
identified · 2 Nov 2026, 17:36 UTC
Since about 15:00 UTC, most video generations with Kling models are failing or taking much longer than usual. This affects Kling 4.0, Kling 3.0 (Standard, Pro, Turbo, 4K and Motion Control) and Kling O3 (Standard, Pro and 4K). Other video models are not affected. The cause is an issue with our upstream provider. We're working with them on a fix. Some generations have started completing again, but we don't expect normal performance yet. Until then, we recommend using a different video model. Generations that are still pending may complete late or fail.
investigating · 2 Nov 2026, 16:53 UTC
We're seeing degraded performance for Kling 4.0 and 3.0 tasks.
We've identified a problem and are working on a fix · 30 Oct 2026, 19:16 UTC · 40 min
resolved · 30 Oct 2026, 19:56 UTC
This incident has been resolved.
monitoring · 30 Oct 2026, 19:21 UTC
We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.
investigating · 30 Oct 2026, 19:16 UTC
We have identified the root cause of the problem and are working towards a solution to restore the service for all users.
Magnific upscalers unavailable · 24 Oct 2026, 09:15 UTC · 4 h 14 min · minor
resolved · 24 Oct 2026, 13:29 UTC
This incident has been resolved. Magnific upscaling is working normally again
monitoring · 24 Oct 2026, 12:21 UTC
We've applied a fix and Magnific upscaling is working again. We're monitoring to make sure everything stays stable
investigating · 24 Oct 2026, 09:15 UTC
Magnific upscaling is currently failing. We've identified the cause and are working with our provider to restore service
Scheduled Maintenance · 17 Oct 2026, 18:55 UTC · 2 h 24 min · critical
resolved · 17 Oct 2026, 21:18 UTC
Scheduled maintenance is complete, and all systems are operating normally.
monitoring · 17 Oct 2026, 19:14 UTC
Scheduled maintenance is complete. We’re monitoring system performance to ensure everything is running smoothly.
identified · 17 Oct 2026, 18:55 UTC
Scheduled maintenance is in progress and affects all users. We’ll provide an update once it’s complete.
We've identified a problem and are working on a fix · 9 Oct 2026, 22:44 UTC · 27 min · major
resolved · 9 Oct 2026, 23:10 UTC
This incident has now been resolved.
investigating · 9 Oct 2026, 22:44 UTC
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
Elevated Seedance moderation errors · 6 Oct 2026, 18:52 UTC · 1 h 30 min
resolved · 6 Oct 2026, 20:22 UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
monitoring · 6 Oct 2026, 18:58 UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
monitoring · 6 Oct 2026, 18:55 UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
monitoring · 6 Oct 2026, 18:52 UTC
We have detected elevated failures for Seedance generations with inputs that include human faces. We are working with the Seedance team to diagnose the issue.
We've identified a problem and are working on a fix · 29 Sept 2026, 19:59 UTC · 2 h 21 min · minor
resolved · 29 Sept 2026, 22:20 UTC
This incident has now been resolved.
investigating · 29 Sept 2026, 20:16 UTC
We've spotted that something has gone wrong with Alelph 2 generations, causing degraded performance. We're currently investigating the issue, and will provide an update soon.
investigating · 29 Sept 2026, 19:59 UTC
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
Aleph delayed generations · 28 Aug 2026, 16:07 UTC · 1 h 24 min · minor
resolved · 28 Aug 2026, 17:31 UTC
Aleph generations are no longer delayed.
monitoring · 28 Aug 2026, 17:19 UTC
We are rolling out a fix for delayed Aleph generations
investigating · 28 Aug 2026, 16:07 UTC
We are investigating delayed start to Aleph generations
Gen4.5 Image to Video is Degraded · 19 Aug 2026, 17:43 UTC · 1 h · minor
resolved · 19 Aug 2026, 18:44 UTC
We have resolved the issue.
monitoring · 19 Aug 2026, 17:43 UTC
We've released a fix and expect tasks to begin running again soon.
Increased ratio of Seedance safety system false positives · 19 Aug 2026, 16:57 UTC · 1 h 7 min · minor
resolved · 19 Aug 2026, 18:04 UTC
This incident has been resolved.
investigating · 19 Aug 2026, 16:57 UTC
We're experiencing an issue with Seedance generations that may lead to an increased number of rejected generations. The team is actively investigating this issue.
We've identified a problem and are working on a fix · 13 Aug 2026, 03:26 UTC · 13 min · minor
resolved · 13 Aug 2026, 03:39 UTC
This incident has now been resolved.
investigating · 13 Aug 2026, 03:26 UTC
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
Runway is listed under AI apps. Status data comes from the official status page and is checked every 2 minutes.All AI service statuses